At Kafforon, privacy and confidentiality are priority to us. This privacy policy describes how we collect, use, and protect your personal data when you order our products or use our website or services. We are dedicated to protecting your privacy based on the requirements of the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.

1. Personal Data

Personal data includes any information that can be used to identify an individual, such as but not limited to, your name, phone number, email address, and delivery address. As you interact with our website, we may collect personal data in processing your orders and improving your experience with us.

2. Information We Collect

Personal Identifiable Information (PII): This includes information you provide when placing an order, contacting customer support, or registering on our website. This data may include your name, address, contact details, and any other relevant information needed to fulfill your order.

Cookies and Usage Data: Cookies are used for improving your experience on our website. These help us remember preferences and analyze patterns of usage on our website to further improve our services. You have the option of controlling cookies with your browser.

3. How We Use Your Information

The information that we collect from you is used as follows:

• Processing Orders: So that we are able to fulfill your orders accurately and deliver them.
• Customer Support: Only to answer your inquiries and provide support.
• Websites Improving: To enhance your browsing experience and customize our website to better meet your needs.

4. Children's Privacy

Kafforon's website is not designed to appeal to children under 13. We do not knowingly collect personally identifiable information from children. In the event that we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information as quickly as possible.

5. Data Security

We will apply reasonable measures to protect your personal data against unauthorized access, disclosure, or misuse. No method of transmission over the internet is completely secure; therefore, we cannot guarantee the absolute security of your data while trying hard to protect it.

6.Data sharing

• Service Providers: We may share your information with third-party service providers that help us process payments, ship products, or in other services related to your order.
• Legal Requirements: We may disclose your information if we are compelled by law or to protect our rights, safety, or property.

7. PDPO Compliance

In accordance with Hong Kong's Personal Data (Privacy) Ordinance (PDPO), we collect, store, and use your personal data in a lawful, fair, and transparent manner. You are entitled to the right of access, correction, and deletion. If you would like to do any of the above, you can contact us at the information below.

8. Changes to This Policy

Kafforon retains the right to alter this Privacy Policy at its discretion. The updated version of this Privacy Policy will be made available on this website. Be sure to visit this page occasionally to be fully informed about the protection of your information.

9. Contact Us

Any concerns with our Privacy Policy or how your information is processed should not be ignored; just drop an email to us at [email protected].