At Kafforon, we want you to be completely satisfied you with our purchase. If for any reason you are not happy with the products you have received, please review our return and refund policy below.

1. Returns

We accept returns on products that are damaged, defective, or wrongfully delivered. If your order is unsatisfactory upon delivery, please inform us immediately. Returns must be done within a reasonable time frame; usually, it is 7 days from the date of delivery to qualify.

• All returned items must be unused, in original packaging
• Custom or personalized items may not be returned unless they are defective.

2. Refunds

Refunds will only be issued due to damaged or defective products received, and it can only be processed following the return arrival and inspection by our company. On approval of returning, we notify you, with a refund process in your respective bank account.

3. How to Make a Return

To return your item, follow these steps: contact our customer service department using the following information:

• Order number
• Return reason (damaged, defective, or wrongfully delivered)
• Pictures of the defective or wrong item if applicable

Our team will guide you through the return process and inform you of how to send the item back to us.

4. Contact Us

If you have any questions or concerns regarding our return and refund policy, feel free to contact us at [email protected].